Policies

Privacy Policy

Your privacy is important to us.  We collect only personal, identifiable information required to fulfill your specific request.  All information that you provide is protected from security threats and third parties.

We do not store your credit card information on our server.  All credit card transactions are handled through a secure link via our payment gateway and bank.

Shipping

Standard shipping is $5.95 on all PedalDiva orders.

We ship to all 50 states.  All orders are shipped via US Postal Service. Our shipping rate not only reflects the true shipping cost, but also the cost of packaging materials required to complete your order.  Should you wish express delivery or alternate carrier, please contact us at info@pedaldiva.com and we will gladly work with you to accommodate your request.

If you reside outside of the United States and wish to place an order, please contact us at info@pedaldiva.com.

Return Policy

If for any reason you are not satisfied with your purchase, you may exchange it, or return it for a full refund.  All returns must be made within 15 days of receipt of your order.  All items returned or exchanged must be received in their original condition and original packaging.

To return or exchange, please contact us at info@pedaldiva.com to request a Return Authorization Form (RAF). Complete this form and include a copy with your shipment back to us.

We do not pay return shipping.

Should you have any questions, please email us at info@pedaldiva.com.